I’m not sure if it’s just us or it’s a common thing in the industry. But over the last year, we’ve had a handful of potential clients that came to us to bid on a project and awarded it to a freelancer or another design firm (because the lowest bid seemed to be the most attractive option at the time) and weeks or months later they’d come back to us give us the work anyway because they were not happy with the lowest bid choice company as their “creativity” didn’t apparently match the client’s design/quality standards or expectations.
My recommendation — why do the dance? Just cut out the middleman.
I get it, budgets do matter, and yes we get that sometimes you have to get 3 bids and even if the work is sub-par you feel compelled to take the lowest bid. My question to you is, how often has that worked out for you? Why not save yourself the headaches, the let downs, the wasted time and now additional money and just do it right the first time? The old adage holds true,
If you think it’s expensive to hire a professional to do the job, wait until you hire an amateur.
— Red Adair
You’re gonna love this one… The Perfect Example
You’ll love this one, we recently received this email from a potential client that chose another design firm, we checked in with her to see how things were going with the proposal review we sent weeks before (at the time we didn’t know the potential client chose another company to work with):
Please accept my sincere apologies for the delay in getting back to you. We had some other things come up over the past month and had to put this on hold. We received many excellent proposals for this work but yours was one that definitely stood out. We loved your design sense, but the price was a little high for us.
We actually recently opted to go with another firm, but their initial logo concepts were not at all what we were looking for. I know this is unusual, but I was wondering if you might be willing to put together some logo concepts for us. We would be willing to pay you for your time, and if we like what we see we may opt to give you the rest of the project.
Let me know if you think that might be doable. Feel free to give me a call if you want to discuss.
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This happens, several times a year. In the end, who loses out — the client. Why, because thinking they’d save money on the project as a whole by using a less experienced, less qualified and cheaper solution, they got what they paid for and now, they’ll end up paying more to have it done right. It’s ok, everybody is Wrrrr now and again, but if you can prevent all the hassle — why the heck not do it?
Again, why not just cut out the middleman and do it right the first time.
You’ll be happy you bit the bullet for your sanity and more importantly your business image.